Cascades Community Association
 
 
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Resident Information

The Resident Information page is where you will find all the resources you need as a resident of Cascades.  If you would like to be added to the community email blasts please contact Austin Wickwire or complete the Homeowner Information Sheet and submit it to the management office.
 
 
 
 
Association Governing Documents Cascades Resolutions
Handicap Parking
Townhouse Reserved Parking
 
 
 
 
 
 
 
 
 
  Reasonable Accommodations
  Facility Rental Policy and Procedures
  Parking Resolution (Effective August 1, 2017)
 
 

 

HOA Dues

Assessment Due Date
As a homeowner, you are obligated to pay a quarterly assessment fee which represents your share of the common expenses of the Cascades Community Association. Accounts overdue for more than ten (10) days will accrue a late fee of $35.00. The fee for the first full month following your settlement should have been collected in advance.
 
Methods of Payment
Assessments may be deducted from your bank account automatically each month using an Automated Clearing House (ACH) transaction. The automated bank draft method of payment is desirable as it saves the Association time and money processing monthly assessments. Of course, it also saves the homeowner the time required to complete a paper transaction through the US mail and it avoids late or missed payments. Contact the community management company for instructions, rules, and regulations regarding automatic bank draft payments or download the direct debit form.

If you are not using an automated bank draft to pay your assessment, then coupons and mailing labels are mailed to you each year in December or as soon as possible following your settlement. You are responsible for paying monthly dues until the Association is notified of new ownership of your home. Please make a check for each fee payment payable to the Cascades Community Association and mail it to the Association's lock box depository using the coupons.
 
Please note that the Board of Directors approved to change from coupons to statements for 2015 and future years.  The statements that will be mailed represent your quarterly assessment.  Please pay the amount due by the 1st of the quarter.  You will receive future statements prior to the start of the remaining quarters - April, July, and October.  A coupon is attached to the bottom of the statement to be mailed in with your payment.  If you have questions related to your assessments please contact the management office at 703-406-0820.  If you are enrolled in the direct debit program, you will not receive a quarterly statement and your assessments will be automatically deducted from your bank account.
 
Please do not hesitate to call our management staff at (703) 406-0820 concerning any problem related to the payment of your community association fee.  To view all available payment options please visit the Legum & Norman website here.

Assessment Lock Box Address (with coupons only)
Cascades Community Association
c/o Legum & Norman
P.O. Box 105771
Atlanta, GA 30348-5771

Payment coupons must accompany payments. Failure to do so will cause a delay in the processing of your payment.
 
 
Additional information can be found on the Assessment Payment information page.
 


L&N Responsibilities & Contact Information

L&N is responsible for financial administration for the Association and for the administration and maintenance of the common areas of the community. The homeowner assessment fee noted above is used to pay for common services (including, but not limited to, maintenance of the grounds, legal counsel, annual audit, the Association's master insurance policy, repairs to common areas, repair and replacement reserves for common and cluster facilities, snow removal, and garbage collection).

The Association has an on-site office located at the Lowes Island Community Center, 47620 Saulty Drive. The office is open 8:00 a.m. to 5:00 p.m., Monday through Friday. Evening hours on certain days are available by appointment. Extended office hours are available during the month of May for pool registration. Please check the monthly calendar. The telephone number of the Association office is 703-406-0820.

All questions or concerns related to the management of the Association can be handled by the site staff.
 
  • For questions on individual assessment accounts, please contact Josh Harber, General Manager, extension 1030 or Austin Wickwire, Assistant General Manager, extension 1070..
  • For questions on property modifications or violations, please contact Annette Tribby, Covenants Manager, extension 1060.
  • For questions on pools or other recreation facilities, please contact Greg Hewitt, Maintenance Manager, at extension 1020.
  • For questions on grounds, please contact Austin Wickwire, Assistant General Manager, at extension 1070.
  • For community center rentals, please contact Hanh Reasonover, Member Services Assistant, at extension 1010.
  • For newsletter inquiries, please contact Austin Wickwire, Assistant General Manager, at extension 1070.
  • If you need to talk with the General Manager, Josh Harber, please call extension 1030.
If you have an emergency after business hours, please call 703-600-600. Please remember that emergencies would be confined to common area problems, not problems with your home, which are the owner's responsibility. 
 

 

Snow Removal

Cascades Community Association (CCA) provides the snow plowing for all streets and parking areas that have been deeded to the Association and that are off-bond through Loudoun County. This service is provided by Brightview Landscaping Services, which includes townhouse parking areas, sixteen (16) CCA owned and maintained streets (i.e., those with single-family detached homes), the Community Center parking lots and sidewalks, and the trails used by children to walk to and from school.

Snow and ice clearing/control shall commence after the accumulation of two (2) inches. The contractor will use a coarse sand in a mix with small pebbles to apply to the driving surfaces as needed.
 
 
You can now view status updates for VDOT roads.  Visit http://novasnowplowing.virginia.gov/ and zoom in on your street/community.  It's an extremely useful tool.
 
Make sure you and your family are prepared for a winter storm.  Check out the American Red Cross Winter Storm Preparedness site or download the Winter Storm Checklist!
 
If you have a concern with the snow plowing policy or simply have a question, please call the Management Office at (703) 406-0820.
 

 
Trash Removal
 
American Disposal Services (ADS) provides trash and recycling services for the Cascades Community Association.  For additional information please check out the Trash and Recycling page
 
Trash and Recycling service WILL NOT be provided on Thanksgiving Day, Christmas Day, or New Years Day due to landfill closures.  
 
 


Neighborhood Watch
 
For information regarding starting a neighborhood watch program in Cascades please contact either Deputy James Spurlock (703-771-5749) or Deputy Nathan Payne (703-777-0477).  You can also find more information at Loudoun County's Neighborhood Watch website.  For Fairfax County you can find more information at Fairfax County's Neighborhood Watch website.
 
There are three neighborhood watch groups currently operating in Cascades. The first is in the Potomac Lakes Section 3 to include Arbor Court, Esterbrook Circle, Eskridge Court and Saffron Court.  This group is lead by a watch captain whose e-mail contact can be found below. The second is in Potomac Lakes Section 7 that includes the townhomes located on the NorthWest corner of the intersection of Algonkian Parkway and Cascades Parkway. This area includes the streets: Brentmeade Terrace, Lynnhaven Square, Burnley Square, Broadspear Terrace and Marguritte Square. Both groups are supported by Deputy J.D. Spurlock, Jr. from the Loudoun County Sheriff's Department.  Anyone wishing to start a neighborhood watch program should contact  the Sheriff's Department directly to obtain all the information. Potomac Terrace Sections 1 & 2 includes the townhomes located on the southwest corner of the intersection of Palisades Parkway and Potomac View Road. This area includes the streets: Martingale Square, Oak Springs Square, Promontory Square, River Meadows Terrace, Riverwood Terrace, and Stanmoor Terrace.
 
If you have a general police question or issue please direct them to Deputy Matthew Harvey.  He can be reached at matthew.harvey@loudoun.gov or (571) 465-0172.

For more information about these watch groups or other neighborhood watch resources see the links below:

Potomac Lakes Section 3:
Potomac Lakes Section 7:
Potomac Terrace Sections 1 & 2:

Other Resources: